📩 Contact Us
If you need help or have questions, our support team is happy to assist:
- Email: [email protected]
❓ Frequently Asked Questions (FAQ)
- How do I use DeepS Translate?
Simply copy text or upload an image with text. The app will auto-detect the language and translate it instantly. - Can I use DeepS offline?
Currently, DeepS requires an internet connection for real-time translation. - What languages are supported?
We support over 100 languages, including Chinese, English, Spanish, Arabic, French, Japanese, and more. - Why am I getting inaccurate translations?
Make sure the source text is clear and not blurry if using OCR. Also ensure you're using the latest app version.
🐞 Report a Bug
We appreciate your help in improving DeepS Translate. When reporting a bug, please include:
- Device model (e.g., iPhone 13 Pro)
- iOS version (e.g., iOS 17.2)
- DeepS app version (check in Settings)
- Description of the issue
- Steps to reproduce the issue
- Screenshots or screen recordings (if possible)
Email all reports to: [email protected]
💬 Feedback & Feature Requests
We love hearing from you! Let us know what you like or what we can do better. You can share feedback directly via:
- Email feedback
🔐 Data & Privacy
Your privacy is important to us. DeepS Translate does not store or share your translations. For full details, see our Privacy Policy.
📘 User Guide
Explore our step-by-step guide to get the most out of DeepS Translate:
- Text translation from clipboard
- Saving and organizing translations